Web Portal - Operational
Web Portal
Mobile App - Operational
Mobile App
Form Builder - Operational
Workflow Manager - Operational
Workflow Manager
Document Extractor - Operational
Document Extractor
Buddy AI - Operational
Buddy AI
EROAD Integration - Operational
EROAD Integration
Blackhawk Integration - Operational
Blackhawk Integration
Navman Wireless Integration - Operational
Navman Wireless Integration
Assets - Operational
Assets
Notice history
View current statusFeb 2025
- Resolved · UTCThis incident has been resolved.
- Monitoring · UTC
Google Play is currently reviewing the 3PM app`s new Android version. We will advise once the app is live.
- Investigating · UTC
We are currently investigating this. Please read this for a temporary solution: https://support.3pm.co.nz/portal/en/kb/articles/wpa-install#Watch_a_quick_video_to_see_how_its_done
- Resolved · UTC
This incident has been resolved and the system should be up and running now.
We sincerely apologise for any inconvenience caused today and thank you for your patience and understanding throughout this time.
For any other concerns, please don't hesitate to contact us at support@3pm.nz. We are always happy to assist with your queries!
- Investigating · UTC
We deeply apologise for any inconvenience this may cause and assure you that we are doing our utmost to restore the system as quickly as possible. We will notify you as soon as the issue has been resolved.
For any urgent requests or further assistance, please don’t hesitate to contact our support team at support@3pm.nz.
Thank you for your understanding and patience.
- UTC
There are issues with the NZTA update due to intermittent problems with our provider. We are waiting for our provider to resolve these issues and monitoring it until they fix it.
https://www.nzta.govt.nz/online-services/online-services-outage
Jan 2025
- Resolved · UTC
This incident has been resolved and the system should be up and running now.
We again apologise for any inconvenience caused today and thank you for your continuing patience and understanding throughout this process.
For any other concerns, please don't hesitate to contact us at support@3pm.nz. We are always happy to assist with your queries!
Kind Regards,3PM Support Team
- Update · UTC
We sincerely apologise for the inconvenience you’ve been experiencing. After a thorough investigation, we have identified that the issue is being caused by a server malfunction. Our team, in collaboration with the vendor’s development team, is actively working to resolve the problem.
We expect to have the issue fully addressed within the next 2 to 3 hours. We appreciate your patience and understanding during this time, and we are doing everything possible to restore service as quickly as we can.
Thank you for your continued support.
- Monitoring · UTC
We are still working on getting 3PM up and running and should provide an ETA as soon as possible.
For any urgent requests or further assistance, please don’t hesitate to contact our support team at support@3pm.nz.Thank you for your understanding and patience.
Kind regards,
3PM Support Team - Identified · UTC
We are currently experiencing a temporary outage in 3PM.
We deeply apologise for any inconvenience this may cause and assure you that we are doing our utmost to restore the system as quickly as possible. We will notify you as soon as the issue has been resolved.
For any urgent requests or further assistance, please don’t hesitate to contact our support team at support@3pm.nz.
Thank you for your understanding and patience.
Kind regards,
3PM Support Team
