3PM - Notice history

Web Portal experiencing degraded performance

Web Portal - Degraded performance

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Mobile App - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Form Builder - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Workflow Manager - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Document Extractor - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Buddy AI - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025
100% - uptime

EROAD Integration - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Blackhawk Integration - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Navman Wireless Integration - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Assets - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Xero and Xtracta Issues because of AWS outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    AWS implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We will update you as soon as we get an update

SMS Services are down
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are talking to the provider to resolve this

Sep 2025

No notices reported this month

Aug 2025

Error when loading attachments into Xero from Bills
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We’re currently experiencing an issue with bill attachments not coming through to Xero after approval.

    Please rest assured that our team is working to resolve this as quickly as possible. We’ll keep you updated and share more information as soon as we have it.

    In the meantime, if you need any assistance, please don’t hesitate to reach out to our support team at support@3pm.nz.

Aug 2025 to Oct 2025

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