3PM - IOS Loading Issue – Incident details

All systems operational

IOS Loading Issue

ResolvedDegraded performance1321 hours 13 minutes

Affected

Mobile App

Degraded performance from 9:16 PM to 10:30 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We have identified the issue and a fix for this should go live before Christmas Day.

  • InvestigatingUTC

    The page may appear “glitchy” or partially loaded for a few seconds before displaying correctly. We’re currently investigating the cause and working on a fix.


    In the meantime, an in-app banner has been added to let customers know the page will load after a short delay.